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  2. How to Use On Call Central Effectively

How to Use On Call Central Effectively

Patient-Provider Contact

  • Managing Your Status in On Call Central
  • How to Set a Custom Text Tone for On Call Central Notifications on iPhone (2025 Update)
  • How do I listen to my messages?
  • How do I return a patient’s call?
  • How do I make sure that my patients can’t see my personal phone number when I return their calls?
  • Can providers text their patients back?

Managing the Call Schedule

  • Covering Providers: How you share call with other practices in On Call Central
  • How do I print the Call Schedule?
  • How do I set and edit the Call Schedule?
  • How do I schedule a Call Schedule exception?
  • How do I schedule an internal covering provider?
  • How do I allow providers access to edit our Call Schedule?
See all 8 articles

Managing Voice Menus

  • Voice Studio Community Guidelines and Policies
  • Recording Voice Menus
  • How do I create a temporary voice menu?
  • Can I let patients know which provider(s) is on call when they call in to our practice?
  • How Do I Schedule A Holiday Voice Menu?
  • How do I add a module to my voice menu?

Dashboard

  • How to Run a Call Report in On Call Central
  • How Do I Use the Dashboard Effectively?
On Call Central

A fully automated medical answering service designed to streamline after-hours communication for healthcare providers.

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