How do I allow providers access to edit our Call Schedule?

When an account is created in On Call Central, providers are given access to their personal mailbox and the core features needed to use the service. In some cases, a provider may need additional access, such as the ability to edit schedules or manage account settings.

Administrators can update permissions at a detailed level by following the steps below.

Updating Permissions

1. Have an administrator log in to your On Call Central account using your account-specific URL
2. Go to Settings
3. Select Manage Users
4. Locate and select the provider you would like to update
5. Click Edit
6. Scroll down to the Permissions section
7. Adjust the permissions as needed
8. Click Update to save your changes

Notes

Permissions can be customized based on each user’s role. This allows you to control who can view, edit, or manage different areas of the account.

If you are unsure which permissions to assign, or would like assistance setting up user roles, our support team is happy to help.

Need Help?

If you have any questions or would like us to review your permission settings, please contact support@oncallcentral.com.