AC Chan
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Recent activity by AC Chan-
🚀 New On Call Central Web Portal UI – Available Today
Tuesday, March 24Dear On Call Central Users,We’re excited to announce that our newly updated web interface is now live and available as the default experience for all users.Over the past several mo...
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Elevated Errors Affecting On Call Central 10/20/25
Impact: Some calls and messages may fail or be delayedCause: An outage at Amazon Web Services is impacting Twilio (our telecom partner) and many services worldwide.Since 3:10am ET this morning, we’...
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📣 Community Update: Improved Call Filters & Archiving Now Live!
We’re pleased to announce recent enhancements to the On Call Central mobile app, designed to improve call organization, visibility, and user experience. These updates introduce clearer call filteri...
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Ongoing Twilio Outage Affecting Some On Call Central Accounts 3/31/25
CompletedThere is currently a known outage with Twilio, our telephony partner. This issue is affecting some On Call Central accounts and may prevent calls from reaching the On Call Central system, resulting...
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Verizon outage September 30, 2024
CompletedPlease be advised that ongoing Verizon outages may affect your ability to receive text and call notifications, as well as forwarded calls, through their network. These issues are independent of On ...
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AWS Transcription services down
CompletedAmazon Web Services (AWS) is currently observing service degradation on several of its services. This outage has affected many Amazon Web services and products, but has only affected our transcript...