🚀 New On Call Central Web Portal UI – Available Today

Tuesday, March 24

Dear On Call Central Users,

We’re excited to announce that our newly updated web interface is now live and available as the default experience for all users.

Over the past several months, our team has been focused on modernizing the On Call Central platform. After extensive internal testing, we’re confident this update represents a meaningful step forward—offering a cleaner, more streamlined experience built on a modern foundation.

At On Call Central, we recognize that our platform is powerful and feature-rich. With every update, our goal is to ensure that power never turns into unnecessary complexity. This new interface is designed to better balance flexibility and simplicity, making it easier for you to navigate and manage your workflows.

▶️ Watch the New UI Walkthrough

https://www.youtube.com/watch?v=j1wIieIRbFQ 

What to Expect
    •    Updated layout with improved navigation and organization
    •    A more streamlined and modern user experience
    •    Built-in tutorial to guide you through the new interface upon login
    •    Continued access to all existing features

If you have any questions after exploring the new UI:
    •    Use the help widget within the platform, or
    •    Email us at support@oncallcentral.com

Our support team is always here to provide the real, personalized service you expect from On Call Central.

Switching Back to the Classic Interface

We understand that changes can take time to adjust to, especially if you have established workflows.
    •    A “Go Back to Classic UI” option is available
    •    You can find this by clicking your name in the top right corner
    •    This option will remain available for several weeks

This allows you to transition at your own pace.

Found Something Missing? Let Us Know

Your feedback is incredibly important to us.

If you switch back to the classic interface due to:
    •    A bug
    •    Missing functionality
    •    Or anything that doesn’t feel quite right

Please let us know.

You can submit feedback directly within the new interface by clicking ‘help’ at the bottom left corner of your web portal, or reach out to our support team at support@oncallcentral.com.

Our engineering team will be actively reviewing and addressing feedback as quickly as possible.

Looking Ahead

We believe this update provides a more intuitive, efficient, and enjoyable experience, and we’re excited for you to start using it.

Thank you for your continued trust in On Call Central.

– The On Call Central Team