AC Chan
- Total activity 38
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 16
Activity overview
Latest activity by AC Chan-
AC Chan created an article,
Troubleshooting Callback and Calling Issues in the On Call Central App
1. Check Your Microphone PermissionOn Call Central needs access to your phone’s microphone to place calls through the app.iPhone Open your iPhone’s Settings. Scroll down and select Apps. Select On ...
-
AC Chan created an article,
Why Am I Seeing the Error “This Email Address Is Already in Use by Another Account”?
If you are trying to add a new user to your On Call Central account, you may receive the following error:“This email address is already in use by another account. Each user must have a unique email...
-
AC Chan created an article,
How Do I Add a User Who Is Already on Another Account?
If your organization has multiple On Call Central accounts—such as accounts for different locations, branches, or specialties—you may need to add a provider who already has access to another accoun...
-
AC Chan created an article,
In-App Calling: I Can Hear the Patient, but They Can’t Hear Me
If you’re using On Call Central’s in-app calling feature and the person you’re calling can’t hear you, or the call controls don’t seem to be working properly, the most common cause is that micropho...
-
AC Chan created a post,
Announcing the All-New On Call Central Mobile App
We’re excited to introduce the completely redesigned On Call Central mobile app! Rebuilt from the ground up for iPhone, iPad, and Apple Watch, this major update delivers a faster, more reliable exp...
-
AC Chan created an article,
New Web Portal UI (Updated March 24, 2026)
As of Tuesday, March 24, 2026, the On Call Central web portal has been updated with a new, modern user interface (UI).You will continue to log in using the same web portal URL. The system functions...
-
AC Chan created a post,
🚀 New On Call Central Web Portal UI – Available Today
Tuesday, March 24Dear On Call Central Users,We’re excited to announce that our newly updated web interface is now live and available as the default experience for all users.Over the past several mo...
-
AC Chan created an article,
Troubleshooting Gmail: Not Receiving Non-Urgent Message Notifications
If you’re not seeing your non-urgent message notifications in your Gmail inbox, don’t worry — your messages are still being taken and safely stored in your On Call Central dashboard.In most cases, ...
-
AC Chan created an article,
Managing Your Status in On Call Central
Your status in On Call Central determines how and when you’ll be notified while you’re on call. It controls your notification chain—the order and method by which On Call Central alerts you when a c...
-
AC Chan created an article,
How to Set a Custom Text Tone for On Call Central Notifications on iPhone (2025 Update)
SMS messaging is still the most common notification method for On Call Central users — and the iPhone remains the most popular device.Many users ask how they can make their iPhone play a different ...