AC Chan

As of Tuesday, March 24, 2026, the On Call Central web portal has been updated with a new, modern user interface (UI).You will continue to log in using the same web portal URL. The system functions...

If you’re not seeing your non-urgent message notifications in your Gmail inbox, don’t worry — your messages are still being taken and safely stored in your On Call Central dashboard.In most cases, ...

Your status in On Call Central determines how and when you’ll be notified while you’re on call. It controls your notification chain—the order and method by which On Call Central alerts you when a c...

SMS messaging is still the most common notification method for On Call Central users — and the iPhone remains the most popular device.Many users ask how they can make their iPhone play a different ...

We've released an update to improve how your calls are filtered, displayed, and archived in the On Call Central mobile app. Below is a breakdown of what's changed and how it benefits your workflow....

If you need to view or download a report of your call activity, On Call Central makes it easy to generate this information from the web portal. Follow the steps below to filter, review, and export ...

No, you will have to log in with your unique On Call Central URL which was sent to you in your welcome and credentials email. You will log in using the URL that starts with app.oncallcentral.com/ I...

We pride ourselves in being a company that is easy to work with. To us, that means we offer flat-rate pricing, we do not charge by the minute or by call, and we do not have contracts. We ask for th...

If the phone is not registering your pressing a button, this is a touch-tone issue. This is not an issue with the system because if you get to the point of talking to someone through the system or ...