How to submit a crash report for the On Call Central Mobile App (iOS)

This article is current as of iOS 11.4. This procedure may change in subsequent versions of iOS

If the On Call Central mobile application crashes, it can be helpful for us to have a crash report so that we can determine the root cause. Here's how to get a crash report from your iPhone:

1. Go to the iOS Settings.
2. Go to Privacy.
3. Go to Analytics or Diagnostics & Usage.
4. Select Analytics Data 
5. Locate the .ips crash log for On Call Central. The logs will be named in the format: On Call Central(DateTime)(DeviceName).ips
6. Select the log and attach it to a support ticket, or email it to support@oncallcentral.com.