Sidney VanNess, Ph.D.
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Activity overview
Latest activity by Sidney VanNess, Ph.D.-
Sidney VanNess, Ph.D. created an article,
Will you send our organization an invoice?
Probably not. On Call Central is a software service that is paid automatically by credit card or ACH. Your pricing plan requires automated billing. There are only two exceptions where we may offer ...
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Sidney VanNess, Ph.D. created an article,
Can I port a number to or from On Call Central?
On Call Central does not support number porting in either direction. Numbers issued to users are property of On Call Central. With few exceptions, it is a best practice not to issue your On Call Ce...
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Sidney VanNess, Ph.D. created an article,
Voice Studio Community Guidelines and Policies
On Call Central is happy to provide customers with access to English language voice recording services. In order to make this available at no additional charge, we have adopted the following guidel...
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Sidney VanNess, Ph.D. created a post,
T-Mobile Outage June 15, 2020
CompletedThere are reports of a widespread outage affecting T-Mobile customers throughout the United States. Affected services include phone calls, SMS messaging, and mobile internet. Customers are advised ...
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Sidney VanNess, Ph.D. created an article,
We want to send you a 1099, so we need a W-9 and your tax ID
We're a C-Corporation. According to IRS rules, you do not need to send us a 1099 (read the "Exceptions" section on page 2 of the IRS instructions for form 1099-NEC here). Additionally, payments mad...
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Sidney VanNess, Ph.D. created an article,
Where can I update my billing address?
To update your billing address, login to your account. Click "Settings" in the upper right, then navigate to the section that says, "Billing." You can update your billing address, as well as your p...
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Sidney VanNess, Ph.D. created an article,
My old access point URL doesn't work. What happened?
In 2016 we changed the access URL structure for On Call Central accounts. However, between that time and September 2019, we had implemented a redirect to the new account access points. If you're g...
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Sidney VanNess, Ph.D. created a post,
September 2019: Removing redirects for old account access URLs
CompletedIn 2016 we changed the access URL structure for On Call Central accounts. However, between that time and today, we had implemented a redirect to the new account access points. Effective today, we d...
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Sidney VanNess, Ph.D. created an article,
We are a large company with a formal purchasing and auditing process. Can you work with us?
Absolutely. We welcome a formal purchasing and contracting process for all On Call Central Enterprise deals. Minimums for On Call Central Enterprise are $10,000/mo. If you are looking for a faster,...
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Sidney VanNess, Ph.D. created an article,
When I call to test my On Call Central account, I hear the provider facing interface. Why?
You are calling in from a registered device. We see the caller ID of that device, know it is associated with a provider profile, and take them into the provider-facing component of the phone applic...