The following will work on most, but not all, phone systems. There are hundreds of phone system vendors, and thousands of different models. Each has it's own settings and configuration options. If the instructions below do not work for you, you will need to contact your phone vendor or telephone company to get the forwarding protocol for your specific vendor.
Forwarding Phones
For the majority of phone system, do the following:
- Using the phone you would like to forward, pick up the handset and listen for a dial tone.
- Dial *72.
- Enter the phone number to which you wish to forward your phones. You may, or may not, have to enter the “1” before your number.
- Listen for the confirmation tone. When you hear it, hang up. Call forwarding is now enabled.
- From your cell phone, call your office main number and make sure On Call Central is picking up.
Un-Forwarding Phones
To un-forward your phones, do the following:
- Pick up the same phone you forwarded to On Call Central and listen for a dial tone.
- Dial #73 or *73.
- Listen for the confirmation tone. When you hear it, hang up. Call forwarding is now disabled.
- From your cell phone, call your office main number and make sure On Call Central is no longer picking up.
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