AC Chan
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Articles
Recent activity by AC Chan-
How to Turn Off Critical Alerts for On Call Central
Critical Alerts are a new feature that allows urgent On Call Central notifications to make a sound even when your iPhone is silenced or a Focus mode, such as Do Not Disturb, is enabled.If you no lo...
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How to Make a Three-Way Call with On Call Central
ake a Three-Way Call with On Call CentralIf you need to add another person to a call placed through On Call Central, you can initiate the call using the standard callback method instead of in-app c...
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Troubleshooting Callback and Calling Issues in the On Call Central App
1. Check Your Microphone PermissionOn Call Central needs access to your phone’s microphone to place calls through the app.iPhone Open your iPhone’s Settings. Scroll down and select Apps. Select On ...
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Why Am I Seeing the Error “This Email Address Is Already in Use by Another Account”?
If you are trying to add a new user to your On Call Central account, you may receive the following error:“This email address is already in use by another account. Each user must have a unique email...
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How Do I Add a User Who Is Already on Another Account?
If your organization has multiple On Call Central accounts—such as accounts for different locations, branches, or specialties—you may need to add a provider who already has access to another accoun...