Lexis Dole
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Recent activity by Lexis Dole-
What does the On Call Central App do, and how can it help me?
In addition to our web application, On Call Central offers a mobile app that is compatible with both iOS and Android devices. The mobile app has many features that you may find useful when using ou...
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How do I listen to my messages?
In the event that you find yourself unable to listen to the messages left by you patients, please ensure that you are following all of the below steps correctly. It is essential to use a registere...
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How to change account ownership
If you would like to delete a provider who is not an owner of the account please follow the directions below. Log in to your On Call Central account using your account-specific URL. Go to Setting...
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I want to change my On Call Central account/admin email address.
There are two steps to change the email address associated with an On Call Central admin account. Step 1: Changing the Associated Account Email Log in to your online account using your account-s...
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How do I return a patient’s call?
Returning a patient’s call is an key feature of our product. Our system allows outgoing calls to be masked to ensure the privacy of the provider. There are two ways in which a provider may call a p...
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Can providers text their patients back?
Texting is fast, simple, and convenient. If it were available, some providers might choose to utilize this feature to quickly respond to an incoming patient message. On Call Central does not curren...
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How Do I Use the Dashboard Effectively?
On Call Central Dashboard The Dashboard is the first screen encountered when you login to your On Call Central web interface. This guide, as well as the accompanying video, provides an overview of ...
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What do I do if I forget my username?
If you have forgotten your username and are not your On Call Central account’s admin, please follow the steps below to reset your username. Speak with your account admin and ask them to reset your...
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Can On Call Central help me to forward or unforward my phones?
On Call Central’s first interaction with a message or call occurs when the call is forwarded by the phone company and is received by our software. In other words, we receive calls by the phone comp...
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What do I do if I forgot my password, or if it isn’t working?
In either of these cases our system allows you to reset your password by following the steps below: Go to your online account using your account-specific URL. Once you have reached your On Call C...