We pride ourselves in being a company that is easy to work with. To us, that means we offer flat-rate pricing, we do not charge by the minute or by call, and we do not have contracts. We ask for the same consideration in return by asking that you automate your payment. Adding a credit card or bank account to your On Call Central billing makes things easier for all of us. Our 24/7/365 Support Team would rather grant you refunds and prorates than see your account suspended for lack of timely payment.
If you have any questions about this, please feel free to open a ticket by emailing firstname.lastname@example.org.