We do not recommend you attempt to add the new provider yourself. If you would like to add a provider, please open a support ticket that details that request. In the support ticket include the provider's:
2. Email address
3. And phone number
Once we get that information, we can add them to your account properly and get them ready to be put on the call schedule. If they do not need to be put on the call schedule, please see this article for more information on who counts as a provider. Please note, each additional provider added is $50 per billing cycle on our standard plan.
You can open a support ticket by emailing firstname.lastname@example.org.